Social Media Monitoring Specialist (Jakarta - Full Time)

Transcosmos · 📍 Jakarta Raya · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 5000000 - 6000000
Transcosmos is seeking a dedicated Social Media Monitoring Specialist to join our team in Jakarta. In this role, you will be responsible for monitoring and analyzing social media platforms to gather insights and trends. Your expertise will help us understand customer sentiment and market trends, enabling us to make informed business decisions.

📋 Tanggung Jawab Pekerjaan

Monitor and analyze social media platforms to gather insights and trends.,Conduct sentiment analysis to understand customer opinions and market trends.,Develop and implement social media monitoring strategies.,Generate reports and dashboards to present findings to stakeholders.,Collaborate with cross-functional teams to address customer concerns and opportunities.,Stay updated with the latest social media trends and tools.,Ensure compliance with social media policies and regulations.,Provide recommendations for social media content and engagement strategies.

🎓 Kualifikasi & Syarat

Bachelor's degree in Marketing, Communication, Computer Science, or related field.,Minimum 3 years of experience in social media monitoring or a related role.,Strong analytical and problem-solving skills.,Proficiency in English both written and spoken.,Experience with social media monitoring tools such as Hootsuite, Sprout Social, or Brandwatch.,Knowledge of data analysis tools such as Excel, Google Analytics, or Tableau.,Excellent communication and interpersonal skills.,Ability to work independently and as part of a team.

🛠️ Keahlian

Social media monitoring toolsData analysis toolsSentiment analysisReporting and dashboard creationStrategic thinkingCross-functional collaboration
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